Verizon is committed to the National Association of Women Law Enforcement Executives (NAWLEE) and law enforcement community with a focus on:
Corporate Security Team
The Verizon Corporate Security team serves as the company’s primary interface with the public safety community. The team partners with public safety on many initiatives, is responsible for investigating crimes perpetrated against the company, and supports law enforcement efforts.
Corporate Security Hotline: 800.997.3287
Verizon Security Assistance Team
The Verizon Security Assistance Team assists law enforcement with all legally authorized requests, including processing court orders and subpoenas for subscriber information, providing 24x7 assistance for 9-1-1 and other life threatening emergencies, and complying with the Federal Communication Assistance to Law Enforcement Act (CALEA).
The team also offers educational presentations to support the public safety community.
Law Enforcement Hotline: 800.451.5242
Option 1: Subpoenas
Option 2: Orders and Search Warrants
Option 3: Electronic Surveillances and Technical Assistance
Option 4: General information
Option 9: Exigent situations only
Hours of Operation
Options 1 & 2: 7:00 a.m.–8:00 p.m. ET
Options 3, 4 and 9: 24 hours
Verizon Crisis Response Team
The Verizon Crisis Response Team is a national program bringing together dedicated teams within Verizon to ensure the most appropriate and timely response to our customers and emergency management agencies during a time of crisis.
The Verizon Crisis Response Team provides:
Verizon Crisis Response Team Hotline: 800.981.9558
If you have any questions or would like to receive more information, visit the Verizon Public Sector website or contact the Public Safety Outreach Program at firstname.lastname@example.org.